I was worried about plunking down $10,000 on an Internet purchase but to my surprise...there was nothing but satisfaction from doing business with this organization. I first called and was surprised to have a human being to talk to me after 3 rings...he answered all of my questions and assured me that if I was not totally satisfied that I could send the pearls back - no questions asked. But there was no need for that as the pearls arrived and they are exquisite. Completely satisfied with the quality and the service.
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